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Response Document date: 2/19/2013 11:04:10 AM PST account_nameWe have received your legal request for certain information related to the account identified. We understand and agree that the legal request is for purposes of compelling the disclosure of documents only, and not executing a search of the Microsoft premises or other property. After a reasonable and diligent search, we have enclosed responsive documents in Microsoft's possession. If the account is not valid and inactive, we have provided a Certification of Absence of Business Records declaration for domestic law enforcement. When an e-mail account has not been accessed for an extended period of time, all information specific to the e-mail account is deleted. In cases like these, we have provided the Registration information and available sampling of authentication IP history for the Microsoft Passport Network account or Windows Live ID. Microsoft provides services for both free and paid accounts. We have no billing information for free accounts. We cannot verify the identifying information supplied by free account users. Therefore, the only registration or profile information that we possess for free accounts is the information given by the user at the time they register. Generally the account name must be provided to search for information. In addition, message contents are only provided with a U.S. search warrant or its equivalent. Within the available IP records, an entry could exist that belongs to Microsoft services due to internal configurations. 'Registered From IP addresses or other IP addresses in the IP history that are in the blocks of 65.54.xx.xx (Hotmail) and 207.58.174.xx, 207.46.237.xx, 65.54.198,xx, 64.4.55.xx (Mobile) are from Microsoft-owned servers, but they do not provide any further information which relates to the user. If there is an entry of 1.1.1.1 or 2.2.2.2 in the 'History Info' the entry is a Microsoft system generated line item. The 1.1.1.1 and 2.2.2.2 entries are not generated by user activity. Specific questions can be directed to the Global Criminal Compliance Team. Sincerely, Custodian of Records Global Criminal Compliance Team